Nick Frost

Engineering Manager

Software should work for people, not vice versa.

I've spent my career figuring out whether a problem is a people problem, a process problem, or an architecture problem. Most of the time, it's the first two. Based in Kalamazoo, MI.

Available for work

About

I've been managing people, projects, and processes for most of my career, starting with running a print shop before moving into software. Once I moved into tech, I led the engineering team at Hippo Manager Software and spent five years at Kalamazoo Valley Community College building and shipping internal tools alongside designers, back-end developers, and a rotating cast of institutional stakeholders.

I've spent enough time in the code to know what's genuinely hard and what just sounds hard. I've built full-stack applications, managed cloud infrastructure, untangled legacy systems, and made architectural decisions my team and I had to live with. That experience shapes how I lead. It's a lot easier to earn a team's trust when you understand what you're asking of them.

I studied visual communications before moving into tech, and having that background alongside the ability to actually build what I'm evaluating is a combination that doesn't come up often. Most people end up on one side or the other. Understanding hierarchy, contrast, and user flow changes the conversations you're able to have, and being able to implement those decisions means they rarely stop at the design stage. Outside of work, I build small tools for myself, because I value privacy; I don't want my data harvested; and most of the existing options are more app than I need.

Projects

Hippo Manager 2.0 screenshot

Hippo Manager 2.0

Hippo Manager Software, Inc.

Cloud-based practice management platform for veterinary clinics covering billing, scheduling, client management, reporting, and treatments. As Engineering Manager, I led the development team, managed AWS infrastructure, migrated the full local and cloud stack to Docker, and reduced AWS costs by over $6,000/month.

Course Schedule screenshot

Course Schedule

Kalamazoo Valley Community College

Displays and filters for-credit courses at Kalamazoo Valley Community College, syncing course data hourly from the college's central data store. I built the entire front-end, back-end API, and CLI seeder, including the data curation layer that untangles a legacy Oracle schema involving seven-table joins and convoluted column mappings.

Appointment Scheduling screenshot

Appointment Scheduling

Kalamazoo Valley Community College

Lets students and staff select from appointment types across KVCC's academic departments and routes them to the internal scheduling system. I built it end-to-end, including a custom multi-system authentication pass-through to bridge single sign-on with the internal system's non-standard auth protocol.

Acceptable Use Policy Agreement screenshot

Acceptable Use Policy Agreement

Kalamazoo Valley Community College

Annual policy agreement required of all KVCC students and employees to access college equipment and services. I built the front-end user flow, an admin interface for record lookup by GUID with group-based access control, and the integration that enforces compliance and redirects users to their intended destination. A colleague handled the back-end API; together we replaced a legacy workflow that had been in place for years.

Daily Mental Healthcare Checklist screenshot

Daily Mental Healthcare Checklist

Personal Project

A personal project inspired by a self-care poster, turned into a lightweight daily checklist that resets at midnight. No authentication, no tracking. I pared the original 50 items down by removing redundancies and rewrote the wording throughout to emphasize continuity rather than starting new habits.

Grocery List App screenshot

Grocery List App

Personal Project

A no-frills grocery list app: no ads, no account required. Supports dark/light mode and list sharing via the Navigator Share API. Sharing is handled through a generated query string rather than a backend, a deliberate tradeoff to avoid the ownership and auth complexity a database would introduce.

Sign In screenshot

Sign In

Kalamazoo Valley Community College

I replaced a user portal flow that frustrated staff every single day. Previously they had to log in before they could even choose where they wanted to go. The new sign-in routes users directly to their intended service after authentication and surfaces notices for outages or upcoming downtime. I handled everything solo: prototyping, code, and CI/CD.

Summit screenshot

Summit

Kalamazoo Valley Community College

Event site for KVCC's bi-annual all-employee Summit, covering the schedule and keynote speakers. Access is restricted via CAS authentication handled client-side. A collaborator led the content and I handled the code architecture, auth integration, and a schedule layout capable of displaying multiple concurrent sessions, the trickiest part of the project.

Online Training screenshot

Online Training

Kalamazoo Valley Community College

Centralized hub for KVCC employee online training, consolidating previously scattered resources into a single maintainable location. A designer handled Figma prototypes, and I built the site with a colleague using Hugo. The search feature was written in vanilla JavaScript and was the most technically involved part of the project.

Employee Directory screenshot

Employee Directory

Kalamazoo Valley Community College

Searchable directory of current KVCC employees, and one half of a larger project alongside the Department Directory. I built the Vue.js front-end and component system; my colleague handled the .NET back-end API. The data pipeline ended up being the more interesting problem. Since the central data source is only accessible on restricted networks, we built a cron-driven CLI seeder that syncs employee data to an external database hourly.

Department Directory screenshot

Department Directory

Kalamazoo Valley Community College

Counterpart to the Employee Directory, helping users find the right department or group at KVCC. Since no formal department structure exists in the central data store, it includes an admin interface for managing that data directly. I built the Vue.js front-end and component system; a colleague handled the .NET public and admin APIs. The most complex piece was the keyword system, designed carefully to avoid database redundancy.

Employee Portal screenshot

Employee Portal

Kalamazoo Valley Community College

Consolidated employee information that was previously scattered across KVCC's public site, intranet, and access portal, making it genuinely difficult for less technical staff to locate anything. Content is authored in Markdown rather than HTML, simplifying ongoing maintenance. I handled the architecture, search functionality, and deployment pipeline. A colleague led the enormous effort of collecting and categorizing the existing content.

Branding Site screenshot

Branding Site

Kalamazoo Valley Community College

Self-serve logo and branding distribution site for KVCC, replacing a manual process where the Marketing team had to send assets to vendors and staff on request. I built the entire project, handled all image conversion and resizing, and opted for SVG over .ai/.eps to avoid repository bloat. Determining accessible contrast ratios for the brand colors turned out to be a surprisingly involved task.

Staff Development screenshot

Staff Development

Kalamazoo Valley Community College

Full-featured registration system for KVCC employee training and new hire onboarding. Supports event categorization, multiple facilitators, attendance tracking, sign-in sheets, and iCalendar export. A designer handled prototyping and most of the front-end; I owned the entire back-end MVC architecture and data model. My first project working predominantly on the back-end.

Experience

Engineering Manager

Hippo Manager Software, Inc. · 2022 - 2025

  • Led the engineering team and managed AWS infrastructure, GitHub organization, and company-wide administrative responsibilities.
  • Reduced AWS costs by over $6,000/month through infrastructure refinements upon promotion.
  • Migrated the entire local development stack and eligible AWS infrastructure to Docker.
  • Drove product direction, created functional Figma prototypes, and gathered feature feedback directly from clients.
  • Maintained the platform through end of life following acquisition, navigating legacy interoperability constraints inherited from Hippo Manager 1.0.

Technical Lead

Kalamazoo Valley Community College · 2017 - 2022

  • Shipped 11+ web applications end-to-end, spanning Vue.js front-ends, back-end APIs, CLI data seeders, and CI/CD pipelines.
  • Replaced legacy institutional systems, including a department directory from the early 2000s and several manual administrative workflows.
  • Navigated complex technical challenges including multi-system authentication pass-through and cron-based data seeding from network-restricted Oracle data sources.
  • Ran requirement-gathering meetings across academic departments, HR, and faculty, which taught me as much about institutional dynamics as it did about building software.
  • Worked closely with designers and back-end developers across most projects, coordinating between people who think about problems in very different ways.

Education

Associate of Applied Science, Visual Communications

ITT Technical Institute

Vue.js 2: The Complete Guide

Udemy · Online Course

Contact

I'm looking for work where I can make a real difference to how a team operates and what it ships. Good software can genuinely improve people's lives, and I think the organizations that understand that build better products than the ones just chasing revenue. That's the kind of place I want to be.

If that sounds like what you're after, I'd love to hear from you.